Every company has growing pains, but not every business is willing to work through them, especially when navigating these issues in front of the public eye. Seattle Gummy, however, is willing to do whatever it takes to get their business to the next level.
We realize how fortunate we are to have a product that customers love. As a result, our business has been gaining momentum as online sales soar and national distribution rolls out. However, rapid growth does not come without its challenges.
Our sales team is growing, which means more and more orders need to get out the door. With increased sales comes increased mistakes, misunderstandings, and as a result, pissed-off customers. We realized that something needed to change internally to keep our customers happy and help us stay on our hyper-growth trajectory.
That’s why we enlisted the help of Joe De Sena, of Spartan Race fame, on his new reality TV show: No Retreat: Business Bootcamp. As the name suggests, this is a very different kind of off-site team-building event. We visit his farm in Vermont, where he puts us through a series of grueling physical and mental challenges that help us come together as a team.
Check out our episode on CNBC Tuesday, March 22nd at 10 pm ET/PT.